Class Policies

Class Tickets

• Each attendee and participant must have their own paid ticket. No unpaid people will be allowed to sit in the class.

• You may be asked to present your ticket or confirmation email upon arrival. Refer to your confirmation email for your class time. Please come to your purchased class time, as workshops are scheduled with a specific number of participants to best serve everyone.

• If you need to cancel, please send me an email up to one week before class to receive a full refund.

• If we are less than one week away from class, please send me an email to find out options to receive a credit for a future class or product from my online shop.

• If I do not hear from you before your class’s start time, and you do not show up for class, I won’t be able to offer you a refund or a credit even if you're sick. So please reach out before class if needed so we can work something out! If you're running late, please still come! I'll get you caught up.

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Private Classes

• A retainer fee of $100 is due upon receipt of invoice to secure the date on my calendar. Invoice balance is due 1 week prior to class date.

• The class host is responsible for securing a location, such as their private residence, office, or rented room. The host is also responsible for providing and accurate address and access for me and other participants, as to avoid any delays or other issues impacting class.

• It is the hosts' responsibility to provide a final headcount no less than 1 week prior to class date. Any added guests will be added to the invoice at ticket price per person. No guests may be added or removed after invoice is paid in full 1 week before class.

• All guests who sit in the class must be a paid participant. No splitting of class supplies will be allowed; each participant must have their own individual set of supplies. (Exception: If the class is a group of minors, one unpaid/non-participating adult may be present for every 5 minors in attendance.)

• It is the host's responsibility to ensure adequate workspace for each participant. This consists of table space and a chair for each participant with elbow room on either side. Access to a nearby working sink is recommended, as well as a power supply for instructional slides.

• Class includes 6 pre-made cookies, 4 icings, sprinkles as necessary, and a box for taking home completed cookies. Participants will also have access to other decorating tools, as well as 1.5 hours of live, step-by-step instruction, which will include visual slides if a power source is available.

• I will handle setup and cleanup as well, provided the additional time needed is allotted. Additional time is 30 minutes for setup and 30 minutes for cleanup.

• Heads up – these cookies include the following ingredients: Wheat, Eggs, Milk, and Food Dye. These products are prepared in a kitchen that also bakes with other allergens.

Cancellations:

• If you need to cancel the event for any reason, 50% of the retainer fee ($50) will be refunded to you if the cancellation occurs at least 2 weeks before the class date. If cancellations occur within the 2 weeks before class, refunds will not be issued, but your retainer can be transferred to a new class date at the availability of my calendar.

• No refunds will be issued if a cancellation occurs within 1 week of class as the materials and supplies are already being prepared. Instead, any cancellation within 1 week of class will be prepared as DIY Kits, which can be scheduled for pickup by the class host at my availability.

• Any participant that does not show up for the class will not be refunded; instead, their materials will be packed up as a DIY Kit and given to the host to distribute to the absent participant.

• In the event I need to cancel, you will receive a full refund of any payment, including your retainer. Cancellations on my end are rare, but could happen for reasons including but not limited to: illness, act of God, or inclement weather.